About KITAO-Matcha & Chia Essence Lotion
SIGNATURE SOOTHING HYDRATION ESSENCE
Soothe, moisturize, and lock in hydration with Kitao Matcha’s signature Essence Lotion, crafted with ECOCERT-certified organic matcha sourced from Kyoto, Japan. This antioxidant-rich formula rehydrates and softens your skin’s surface while penetrating deeper layers to brighten, balance natural oils, and keep pores clear.
Key Features:
Long-Lasting Hydration: Keeps your skin moisturized and refreshed all day.
Superfood-Powered: Infused with organic matcha, quinoa, and açai to nourish and protect your skin.
Brightens and Balances: Helps regulate natural oils and brighten your complexion for a healthy glow.
Gentle Yet Effective: Perfect for all skin types, including those struggling with dryness or imbalance.
Experience deeply hydrated, balanced, and radiant skin with this lightweight, nutrient-packed essence lotion.
MADE IN JAPAN
200ML / 6.7FL.OZ
Shipping Countries: Ukraine, Netherlands, Germany, Slovenia, Lithuania, Denmark, Romania, Ireland, Bulgaria, United Kingdom (UK), North Macedonia, Greece, Azerbaijan, Spain, Luxembourg, Estonia, Russia, Italy, Norway, Austria, Sweden, Finland, Latvia, Croatia, Poland, Hungary, Belarus, Switzerland, Monaco, France, Slovakia, Liechtenstein, Czech Republic, Portugal, Iceland, Belgium, Barbados, Mexico, Costa Rica, Puerto Rico, El Salvador, United States (US), Canada, Peru, Argentina, Chile, Brazil, United Arab Emirates, Qatar, Turkey, Saudi Arabia, Israel, China, Mongolia, Taiwan, Macao, Hong Kong, Philippines, Japan, South Korea, Laos, Maldives, Singapore, Bangladesh, Thailand, Brunei, Pakistan, Sri Lanka, Bhutan, India, Malaysia, Cambodia, Nepal, Australia, New Caledonia, New Zealand, Fiji, Tunisia, Egypt, Morocco, South Africa
“Omotenashi SELECTION” (ENGAWA Co., Ltd.) follows the return policy of each vendor.
So, you can request a return within the period specified by each vendor after receiving the item.
Our return policy is that the item must be in the same condition as you received it, unused, with tags and any other accessories attached, and in the original packaging.
Also,You will also be required to provide a receipt or proof of purchase.
If you have any questions regarding returns, please contact our Email : support@le-marche.jp.
Product damage and others
When inspecting the item as it arrives and if you receive a defective/damaged item or receive the wrong other item, please contact us as soon as possible.
Items damaged on arrival
First, call the shipping company and explain that the item is damaged.
So, compensation is received directly by the purchaser.
Therefore, the vendor cannot apply for compensation on your behalf.
About return fee
No return fees
Return shipping costs are basically the responsibility of the customer.
*About returns and exchanges due to customers for some reasons.
Based on the regulations stated on each product page, the seller will handle returns and exchanges.
In most cases, the customer is responsible for return shipping costs.
About refund
Once your return has been received and inspected, you will receive an email acknowledging receipt of your returned item. We will also notify you of the approval or rejection of your return.
Once your return is approved, your refund will be processed and automatically credited back to your original credit card.
It may take some time for your bank or credit card company to process the refund and post it to your account.
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