Gumnut Babies Fans

Important Delivery Information

We are unable to redirect parcels once the order has been dispatched.

In the event of an unsuccessful delivery and the package is returned to us and if you require us to dispatch the package for a second time, an additional shipping fee will apply.

Delivery time frames are provided as a guide only, they may alter depending on the local postage service.

We do not take responsibility for any unforeseen circumstances which may cause your delivery to be late.

Cancellation of Orders

We can accept a cancellation if we receive written notice of your intention to cancel before the parcel has been dispatched. Once your order has been dispatched we are unable to cancel your order.

Returns Policy

We take no responsibility for damage or loss in delivery.  It is your responsibility to pay for any returns postage, we only offer refunds on faulty items.

We do not normally refund if you simply change your mind or make a wrong decision.

If your goods arrive in a damaged or less than perfect condition, please notify us immediately so we can address this with our shipping company.